The Sandals agent did who seemed very helpful did not tell me when I was messaging them online for help asking numerous questions and getting assistance fill out the online contract that the insurance they suggested I purchase is non-refundable. I lost $218.00 on the...
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I didn't like
  • No refund on insurance
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My fiance and I are getting married in Jamaica at the Grand Riviera. After discovering he is going to be deployed with the U.S. military, we need to have our marriage certificate within 2 months after the wedding. After many emails and phone calls, there is no way that...
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Boardman, Pennsylvania
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I know people don't give a flying hooha about other peoples mishaps! But never the less I need to tell my story!! Not for a reimbursement or credit ( Which they offered us, but we didn't use , because no matter where we would use that credit, we knew it still...
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Sandals Resorts false advertising with supposed "upgrades"
Sandals Resorts false advertising with supposed "upgrades"
Sandals Resorts false advertising with supposed "upgrades"
Sandals Royal Bahamian called one week before travel and asked if we wanted to "upgrade" for $350.00 to a room SIX categories above what we had paid for... NO upgrade when we got there! If that was an upgrade, I would hate to see the room we were SUPPOSED to...
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I had the same experience at Sandals Royal Bahamian in January of 2002. We were \"guaranteed\" the best room available when we checked in (beginning of Jan is not exactly hig...

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Sandals Vacation Package Review

My name kaye Wright i stayed at the grand pineapple resort it was disaster the room wasn't clean they put me were i could not see anything from window but bushes the breakfast have flies flying all around the food flies were literal on the food
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Quality of Accommodation
Quality of Food